# What the MCP doesn't cover > The parts of Bigly your AI assistant can't read or change through the MCP, and where to do each of them in the app instead. - Section: Using the MCP (AI assistant) › Reference - Web page: https://docs.biglysales.com/mcp/not-covered - Video: placeholder — "What to do in the app instead" (not yet recorded) The Bigly MCP is built for **setting up and tuning your AI agent**. It deliberately doesn't touch your leads, your calling activity or your account's money and phone numbers. For everything below, use the app. Each item links to its step-by-step guide. ## Before you start - If you're not sure whether something is covered, ask your assistant. It can only use the tools Bigly gives it, so it will tell you if there's no tool for that job. - See [Using Bigly with your AI assistant](https://docs.biglysales.com/mcp.md) for what the MCP *can* do. > [Screenshot placeholder: Assistant explaining a request is out of scope — A Claude conversation where the user asks to import a contact list and the assistant explains the Bigly MCP can't do that and points to the Import page in the app.] ## Contacts and lists The MCP never reads or changes contact or lead data. Do these in the app: - View, edit or search contacts: [Contacts](https://docs.biglysales.com/manual/contacts.md) - Import a contact file: [Importing contacts](https://docs.biglysales.com/manual/importing-contacts.md) - Create and manage lists: [Lists](https://docs.biglysales.com/manual/lists.md) - Tag contacts and manage tags: [Tags](https://docs.biglysales.com/manual/tags.md) - Custom contact fields: [Custom attributes](https://docs.biglysales.com/manual/custom-attributes.md) - Archived contacts: [Archived contacts](https://docs.biglysales.com/manual/archived-contacts.md) ## Calls and calling - Start or manage call campaigns: [Calls](https://docs.biglysales.com/manual/calls.md) - Power dialer: [Power dialer](https://docs.biglysales.com/manual/power-dialer.md) - Transfers: [Call transfers](https://docs.biglysales.com/manual/call-transfers.md) - Scheduled callbacks: [Scheduled callbacks](https://docs.biglysales.com/manual/scheduled-callbacks.md) - Listen to recordings: [Call recordings](https://docs.biglysales.com/manual/call-recordings.md) - Place a real test call: [Test calls](https://docs.biglysales.com/manual/test-calls.md) The assistant *can* show you what the AI agent would be told on a call without placing one. See [Call context preview](https://docs.biglysales.com/mcp/call-context-preview.md). ## Phone numbers - Buy, assign or release numbers: [Phone numbers](https://docs.biglysales.com/manual/phone-numbers.md) ## Text messages, voicemail and blasts - Send SMS campaigns: [SMS campaigns](https://docs.biglysales.com/manual/sms-campaigns.md) - Read and reply to messages: [Inbox](https://docs.biglysales.com/manual/inbox.md) - 10DLC registration: [10DLC registration](https://docs.biglysales.com/manual/10dlc-registration.md) - Ringless voicemail: [Ringless voicemail](https://docs.biglysales.com/manual/ringless-voicemail.md) - Scheduled blasts: [Scheduled blasts](https://docs.biglysales.com/manual/scheduled-blasts.md) The assistant *can* set up [SMS agents](https://docs.biglysales.com/mcp/sms-agents.md) that answer inbound texts. ## AI agent screens not covered Most of the AI agent can be set up through the MCP, but a few screens can't: - Live results of your AI agent: [Bot activity](https://docs.biglysales.com/manual/bot-activity.md) - Change history and rollback: [Activity log](https://docs.biglysales.com/manual/activity-log.md) - Prompt Selector: [Prompt selector](https://docs.biglysales.com/manual/prompt-selector.md) - Email Prompt: [Email prompt](https://docs.biglysales.com/manual/email-prompt.md) - SMS Campaign Config: [SMS campaign config](https://docs.biglysales.com/manual/sms-campaign-config.md) - No Reply Followup: [No-reply follow-up](https://docs.biglysales.com/manual/no-reply-followup.md) - First message: [First message](https://docs.biglysales.com/manual/first-message.md) - Qualifying Questions and Tenant Configuration, which are set up by your Bigly account team: [Qualifying questions](https://docs.biglysales.com/manual/qualifying-questions.md) ## Statistics and reports The MCP doesn't read your results or statistics. Use: - [Call statistics](https://docs.biglysales.com/manual/call-statistics.md), [SMS statistics](https://docs.biglysales.com/manual/sms-statistics.md), [RVM statistics](https://docs.biglysales.com/manual/rvm-statistics.md) and [Lead statistics](https://docs.biglysales.com/manual/lead-statistics.md) - [Bot activity statistics](https://docs.biglysales.com/manual/bot-activity-statistics.md) - [Reports](https://docs.biglysales.com/manual/reports.md) and [Shared statistics](https://docs.biglysales.com/manual/shared-statistics.md) ## Calendars and landing pages - [Calendar](https://docs.biglysales.com/manual/calendar.md), [Availability](https://docs.biglysales.com/manual/availability.md) and [Booking links](https://docs.biglysales.com/manual/booking-links.md) - [Landing pages](https://docs.biglysales.com/manual/landing-pages.md) and [Page payments](https://docs.biglysales.com/manual/page-payments.md) ## Integrations The assistant can manage the [webhooks](https://docs.biglysales.com/mcp/webhooks.md) your AI agent sends. Other integrations are set up in the app: - [Integrations overview](https://docs.biglysales.com/manual/integrations.md) - [HubSpot](https://docs.biglysales.com/manual/hubspot.md), [GoHighLevel](https://docs.biglysales.com/manual/gohighlevel.md), [Bullhorn](https://docs.biglysales.com/manual/bullhorn.md) - [Facebook Lead Ads](https://docs.biglysales.com/manual/facebook-lead-ads.md), [TikTok Lead Ads](https://docs.biglysales.com/manual/tiktok-lead-ads.md) - [Google Calendar](https://docs.biglysales.com/manual/google-calendar.md), [Calendly](https://docs.biglysales.com/manual/calendly.md), [Zapier](https://docs.biglysales.com/manual/zapier.md) - Sending leads in by webhook or API: [Lead webhooks](https://docs.biglysales.com/manual/lead-webhooks.md) ## Account, team and billing - Your profile: [Profile](https://docs.biglysales.com/manual/profile.md) - Add or remove users and change roles: [Team members](https://docs.biglysales.com/manual/team-members.md) - Plans, payments and invoices: [Billing](https://docs.biglysales.com/manual/billing.md) - API keys for other software: [API keys](https://docs.biglysales.com/manual/api-keys.md) - Email signature: [Email signature](https://docs.biglysales.com/manual/email-signature.md) ## Compliance lists The assistant can read and change some guard-rail settings, such as allowed zip codes and opt-out tags, and explain why calls are blocked. Bigly's built-in do-not-call and litigator checks themselves aren't something you change through the MCP. See [Compliance overview](https://docs.biglysales.com/manual/compliance-overview.md) and [Calling hours](https://docs.biglysales.com/manual/calling-hours.md). ## Common questions **Will the MCP cover more areas later?** Possibly. This page lists what isn't covered today. **Why can't it read my contacts?** By design. Keeping lead data out of the MCP means your assistant never sees personal details about your contacts. ## Related - [Using Bigly with your AI assistant](https://docs.biglysales.com/mcp.md) - [Using the app](https://docs.biglysales.com/manual.md) - [Troubleshooting](https://docs.biglysales.com/mcp/troubleshooting.md) --- All documentation pages: https://docs.biglysales.com/llms.txt