# SMS Campaign Configure

> Link your registered SMS messaging campaigns to Bigly, choose a default, and update the messages those campaigns send.

- Section: Using the app (manual) › AI agent
- Web page: https://docs.biglysales.com/manual/sms-campaign-config
- Video: placeholder — "Managing your SMS campaign messages" (not yet recorded)

**SMS Campaign Configure** is where you manage the messaging campaigns that carry your SMS blasts. Each campaign has a set of approved messages, such as the first outgoing text and the reply someone gets when they text HELP or STOP. Here you link campaigns to your Bigly account, choose which one is the default, and request changes to their messages.

## Before you start

- You need the **Campaign ID** of each campaign you want to link. If you don't have one, contact support.
- Changes to campaign messages go through compliance review, so plan ahead.

## Link a campaign

1. Go to **AI › SMS Campaign Configure**.
2. Paste the ID into **Campaign ID**.
3. Click **Associate**. The campaign appears in the list below with its name and status.

The first campaign you link becomes your default. A campaign can only be linked to one Bigly account.

## Read a campaign card

Each card shows:

- **Campaign ID** and **Name**, with a **DEFAULT** badge on your default campaign.
- **Campaign Status**, for example active, paused, or pending approval.
- **Sending Status**.
- **Available Campaign Fields**: the fields you can use in the campaign's messages.

## Choose the default campaign

Click **Make default** on the campaign you want. Blasts that use a specific campaign keep using it. Everything else uses your default.

## Pause or activate a campaign

When a campaign is ready, active or paused, click **Pause** or **Activate** on its card. You'll see a confirmation when the status changes.

## Update campaign messages

1. Edit any of the message boxes on the card:

   | Field | What it is |
   |---|---|
   | **OutgoingMessage** | The message the campaign sends out. |
   | **ResponseMessage** | The reply sent when a contact responds. |
   | **StartMessage** | The confirmation sent when a contact texts START to opt back in. |
   | **HelpMessage** | The reply sent when a contact texts HELP. |
   | **StopMessage** | The confirmation sent when a contact texts STOP. |

2. Click **Update**.
3. Confirm with **Yes, update it!**.

After you update messages, the campaign goes to **pending approval** while compliance reviews the new wording. This can take some time. Messages must also follow carrier rules, so keep STOP and HELP replies clear and honest.

## Remove a campaign

Click **Remove** and confirm. Blasts already sent under it keep their history. You can't remove:

- your default campaign while you have others. Make another campaign the default first.
- a campaign that a blast which hasn't finished yet is still using.

## Common questions

**It says the campaign is already associated with another account.** A campaign can belong to only one Bigly account. Contact support.

**I updated the messages, but the old text still goes out.** New wording only applies once it's approved. Check the **Campaign Status** on the card.

## Related

- [SMS campaigns](https://docs.biglysales.com/manual/sms-campaigns.md)
- [10DLC registration](https://docs.biglysales.com/manual/10dlc-registration.md)
- [Scheduled blasts](https://docs.biglysales.com/manual/scheduled-blasts.md)
- [Compliance overview](https://docs.biglysales.com/manual/compliance-overview.md)

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All documentation pages: https://docs.biglysales.com/llms.txt