[{"data":1,"prerenderedAt":990},["ShallowReactive",2],{"page-\u002Fmanual\u002Fnavigating-the-app":3,"all-pages":649},{"id":4,"title":5,"availability":6,"body":7,"description":636,"extension":637,"group":638,"lastReviewed":6,"meta":639,"navigation":640,"order":626,"path":641,"related":6,"section":642,"seo":643,"stem":644,"video":645,"__hash__":648},"docs\u002Fmanual\u002Fnavigating-the-app.md","Navigating the app",null,{"type":8,"value":9,"toc":624},"minimark",[10,14,19,24,27,31,273,287,308,312,347,351,356,420,423,427,431,434,560,579,583,587,598,604,608],[11,12,13],"p",{},"Every screen in Bigly shares the same top bar. It holds the main navigation, a few quick-action buttons and your user menu. This page explains what's where.",[15,16],"screenshot",{"caption":17,"shows":18},"The Bigly top bar","The full top navigation bar: the Bigly logo, Overview and Inbox links, the main menu items with the SMS, Statistics and Calendars dropdowns open in turn, the New Blast button, the plus button, the search icon and the initials avatar.",[20,21,23],"h2",{"id":22},"before-you-start","Before you start",[11,25,26],{},"Some menu items depend on your account and your role. If you can't see an item described here, it isn't turned on for your account or your role doesn't include it. Ask an admin on your team, or contact support.",[20,28,30],{"id":29},"the-main-navigation","The main navigation",[32,33,34,47],"table",{},[35,36,37],"thead",{},[38,39,40,44],"tr",{},[41,42,43],"th",{},"Menu item",[41,45,46],{},"What it opens",[48,49,50,62,77,90,103,117,130,153,167,186,200,213,227,245,259],"tbody",{},[38,51,52,59],{},[53,54,55],"td",{},[56,57,58],"strong",{},"Overview",[53,60,61],{},"Your performance dashboard (see below). Not on every account.",[38,63,64,69],{},[53,65,66],{},[56,67,68],{},"Inbox",[53,70,71,72,76],{},"All text and email conversations. See ",[73,74,68],"a",{"href":75},"\u002Fmanual\u002Finbox",".",[38,78,79,84],{},[53,80,81],{},[56,82,83],{},"Lists",[53,85,86,87,76],{},"Your contact lists. See ",[73,88,83],{"href":89},"\u002Fmanual\u002Flists",[38,91,92,97],{},[53,93,94],{},[56,95,96],{},"Calls",[53,98,99,100,76],{},"Call campaigns and API leads. See ",[73,101,96],{"href":102},"\u002Fmanual\u002Fcalls",[38,104,105,110],{},[53,106,107],{},[56,108,109],{},"Import",[53,111,112,113,76],{},"Upload a spreadsheet of contacts. See ",[73,114,116],{"href":115},"\u002Fmanual\u002Fimporting-contacts","Importing contacts",[38,118,119,124],{},[53,120,121],{},[56,122,123],{},"Contacts",[53,125,126,127,76],{},"Search and filter every contact. See ",[73,128,123],{"href":129},"\u002Fmanual\u002Fcontacts",[38,131,132,141],{},[53,133,134,137,138],{},[56,135,136],{},"SMS › Campaigns"," \u002F ",[56,139,140],{},"SMS › 10DLC",[53,142,143,144,148,149,76],{},"Text campaigns and US texting registration. See ",[73,145,147],{"href":146},"\u002Fmanual\u002Fsms-campaigns","SMS campaigns"," and ",[73,150,152],{"href":151},"\u002Fmanual\u002F10dlc-registration","10DLC registration",[38,154,155,160],{},[53,156,157],{},[56,158,159],{},"Voicemails",[53,161,162,163,76],{},"Ringless voicemail drops. Only on accounts with ringless voicemail. See ",[73,164,166],{"href":165},"\u002Fmanual\u002Fringless-voicemail","Ringless voicemail",[38,168,169,174],{},[53,170,171],{},[56,172,173],{},"Statistics › Calls \u002F SMS \u002F RVM \u002F Leads",[53,175,176,177,181,182,185],{},"Performance reports. See ",[73,178,180],{"href":179},"\u002Fmanual\u002Fcall-statistics","Call statistics",". ",[56,183,184],{},"RVM"," appears only with ringless voicemail.",[38,187,188,193],{},[53,189,190],{},[56,191,192],{},"Numbers",[53,194,195,196,76],{},"Buy and manage phone numbers. See ",[73,197,199],{"href":198},"\u002Fmanual\u002Fphone-numbers","Phone numbers",[38,201,202,207],{},[53,203,204],{},[56,205,206],{},"Tags",[53,208,209,210,76],{},"Create, rename, merge and delete tags. See ",[73,211,206],{"href":212},"\u002Fmanual\u002Ftags",[38,214,215,220],{},[53,216,217],{},[56,218,219],{},"Pages",[53,221,222,223,76],{},"Landing pages. See ",[73,224,226],{"href":225},"\u002Fmanual\u002Flanding-pages","Landing pages",[38,228,229,234],{},[53,230,231],{},[56,232,233],{},"Calendars › Main Calendar \u002F Availability",[53,235,236,237,148,241,76],{},"Appointments and booking hours. See ",[73,238,240],{"href":239},"\u002Fmanual\u002Fcalendar","Calendar",[73,242,244],{"href":243},"\u002Fmanual\u002Favailability","Availability",[38,246,247,252],{},[53,248,249],{},[56,250,251],{},"AI",[53,253,254,255,76],{},"Your AI agent. Shown when AI is enabled on your account. See ",[73,256,258],{"href":257},"\u002Fmanual\u002Fai-overview","AI agent overview",[38,260,261,266],{},[53,262,263],{},[56,264,265],{},"Scheduled Blasts",[53,267,268,269,76],{},"Blasts planned for later. See ",[73,270,272],{"href":271},"\u002Fmanual\u002Fscheduled-blasts","Scheduled blasts",[11,274,275,276,279,280,279,283,286],{},"Click a menu with a dropdown (",[56,277,278],{},"SMS",", ",[56,281,282],{},"Statistics",[56,284,285],{},"Calendars",") to see its pages. On a phone or narrow window, the menu collapses behind the menu button and the dropdowns become sections.",[288,289,292],"callout",{"title":290,"type":291},"Web-calling-only accounts","note",[11,293,294,295,279,297,279,299,301,302,148,304,307],{},"Accounts set up only for browser-based AI calls don't use phone numbers, so ",[56,296,278],{},[56,298,192],{},[56,300,265],{}," and the ",[56,303,278],{},[56,305,306],{},"Leads"," statistics are hidden.",[20,309,311],{"id":310},"quick-actions","Quick actions",[313,314,315,326,341],"ul",{},[316,317,318,321,322,148,324,76],"li",{},[56,319,320],{},"New Blast"," starts a new call, text, email or voicemail blast. See ",[73,323,96],{"href":102},[73,325,147],{"href":146},[316,327,328,329,332,333,336,337,340],{},"The ",[56,330,331],{},"+"," button opens a menu with ",[56,334,335],{},"New Member"," (invite a teammate) and ",[56,338,339],{},"New Contact"," (add one contact by hand).",[316,342,328,343,346],{},[56,344,345],{},"search"," icon opens a search box for finding contacts and conversations.",[20,348,350],{"id":349},"the-overview-dashboard","The Overview dashboard",[11,352,353,355],{},[56,354,58],{}," is a one-page summary of how your calling is going. It isn't on every account. When it is, it's the first page you see after signing in. Otherwise you land in the Inbox.",[357,358,359,364,385,397],"ol",{},[316,360,361,362,76],{},"Click ",[56,363,58],{},[316,365,366,367,370,371,279,374,279,377,380,381,384],{},"Under ",[56,368,369],{},"Date range",", pick ",[56,372,373],{},"Today",[56,375,376],{},"This week",[56,378,379],{},"30 days"," or ",[56,382,383],{},"+ Custom",". Each number is compared with the period just before it.",[316,386,366,387,390,391,380,394,76],{},[56,388,389],{},"Success event",", choose what counts as a win: ",[56,392,393],{},"Live transfer",[56,395,396],{},"Meeting booked",[316,398,366,399,402,403,279,406,279,409,380,412,415,416,419],{},[56,400,401],{},"Slice by",", split the numbers by ",[56,404,405],{},"Contact source",[56,407,408],{},"Blast",[56,410,411],{},"Intro",[56,413,414],{},"Call list",", or leave it on ",[56,417,418],{},"Nothing"," to see the whole account.",[11,421,422],{},"The page shows your headline numbers, a funnel from dials to transfers or meetings, transfer problems, how leads from each API vendor are getting through, your best sources, a performance chart, any blasts running right now and your spend so far this month.",[15,424],{"caption":425,"shows":426},"Overview dashboard","The Overview page with the Date range, Success event and Slice by controls at the top, the KPI cards, the funnel and the sources section below.",[20,428,430],{"id":429},"the-user-menu","The user menu",[11,432,433],{},"Click your initials at the top right to open the user menu.",[32,435,436,446],{},[35,437,438],{},[38,439,440,443],{},[41,441,442],{},"Item",[41,444,445],{},"What it does",[48,447,448,458,472,486,500,510,527,536,550],{},[38,449,450,455],{},[53,451,452],{},[56,453,454],{},"Switch Company",[53,456,457],{},"Listed when you belong to more than one company account. Click a company to open it.",[38,459,460,465],{},[53,461,462],{},[56,463,464],{},"Tenant Details",[53,466,467,468,76],{},"Your profile and company settings. See ",[73,469,471],{"href":470},"\u002Fmanual\u002Fprofile","Your profile and tenant details",[38,473,474,479],{},[53,475,476],{},[56,477,478],{},"Members",[53,480,481,482,76],{},"Your team. See ",[73,483,485],{"href":484},"\u002Fmanual\u002Fteam-members","Team members",[38,487,488,493],{},[53,489,490],{},[56,491,492],{},"Billing and Cards",[53,494,495,496,76],{},"Cards, subscriptions and invoices. Only for users allowed to see billing. See ",[73,497,499],{"href":498},"\u002Fmanual\u002Fbilling","Billing",[38,501,502,507],{},[53,503,504],{},[56,505,506],{},"API Console",[53,508,509],{},"Developer tools. Not on every account.",[38,511,512,520],{},[53,513,514,137,517],{},[56,515,516],{},"Add Contact Attribute",[56,518,519],{},"Attribute Management",[53,521,522,523,76],{},"Custom contact fields. See ",[73,524,526],{"href":525},"\u002Fmanual\u002Fcustom-attributes","Custom attributes",[38,528,529,533],{},[53,530,531],{},[56,532,251],{},[53,534,535],{},"Shortcut to your AI agent.",[38,537,538,543],{},[53,539,540],{},[56,541,542],{},"Email Signature",[53,544,545,546,76],{},"The signature on emails you send. See ",[73,547,549],{"href":548},"\u002Fmanual\u002Femail-signature","Email signature",[38,551,552,557],{},[53,553,554],{},[56,555,556],{},"Sign Out",[53,558,559],{},"Signs you out.",[11,561,562,148,565,568,569,571,572,148,576,76],{},[56,563,564],{},"API Keys",[56,566,567],{},"Integrations"," are in the left menu of the ",[56,570,464],{}," page. See ",[73,573,575],{"href":574},"\u002Fmanual\u002Fapi-keys","API keys",[73,577,567],{"href":578},"\u002Fmanual\u002Fintegrations",[15,580],{"caption":581,"shows":582},"User menu","The user menu open from the initials avatar, with the Switch Company list, Tenant Details, Members, Billing and Cards, Add Contact Attribute, Attribute Management, AI, Email Signature and Sign Out.",[20,584,586],{"id":585},"common-questions","Common questions",[11,588,589,592,593,380,595,597],{},[56,590,591],{},"A menu item is missing."," It may be off for your account (for example ",[56,594,159],{},[56,596,58],{},"), or your role may not include it. Ask your admin or contact support.",[11,599,600,603],{},[56,601,602],{},"How do I get back to the Inbox?"," Click the Bigly logo.",[20,605,607],{"id":606},"related","Related",[313,609,610,616,620],{},[316,611,612],{},[73,613,615],{"href":614},"\u002Fmanual","Using the Bigly app",[316,617,618],{},[73,619,471],{"href":470},[316,621,622],{},[73,623,485],{"href":484},{"title":625,"searchDepth":626,"depth":626,"links":627},"",3,[628,630,631,632,633,634,635],{"id":22,"depth":629,"text":23},2,{"id":29,"depth":629,"text":30},{"id":310,"depth":629,"text":311},{"id":349,"depth":629,"text":350},{"id":429,"depth":629,"text":430},{"id":585,"depth":629,"text":586},{"id":606,"depth":629,"text":607},"Find your way around Bigly using the top navigation, the Overview dashboard, quick-create buttons and the user menu.","md","Get started",{},true,"\u002Fmanual\u002Fnavigating-the-app","manual",{"title":5,"description":636},"manual\u002Fnavigating-the-app",{"title":646,"outline":647},"Finding your way around Bigly","A walk across the top navigation and its dropdowns, the Overview dashboard and its filters, the New Blast and plus buttons, search, and everything in the user menu including switching company.","k7gZcrPJmYriESi3cjndGXt1OyH3vPldxshi4r9n-Dw",[650,655,658,664,668,673,678,681,687,690,692,696,700,706,711,714,719,724,726,730,734,736,740,745,747,749,754,756,760,765,770,775,779,783,787,789,791,793,795,799,801,805,809,811,815,816,821,825,827,831,833,837,841,846,850,853,857,859,863,867,872,877,879,883,885,887,891,895,900,904,909,914,918,923,927,931,935,939,944,948,952,955,959,963,966,970,974,977,981,984,987],{"path":651,"title":652,"description":653,"group":6,"order":6,"section":654},"\u002Ffor-ai-assistants","Docs for AI assistants","Every page on this site is also available as plain Markdown, indexed in llms.txt, so you can hand these docs to any LLM.","home",{"path":151,"title":152,"description":656,"group":657,"order":626,"section":642},"Register your business brand and SMS campaigns with US carriers so your texts are delivered, then use the approved campaigns when you send.","SMS & messaging",{"path":659,"title":660,"description":661,"group":662,"order":663,"section":642},"\u002Fmanual\u002Factivity-log","Activity log","See who changed your intros, prompts, prompt variables and voice settings, compare old and new values, and roll a change back.","AI agent",7,{"path":257,"title":665,"description":666,"group":662,"order":667,"section":642},"How the AI agent works","See how intros, the voice prompt, prompt variables, settings and follow-ups fit together, and the order to set them up in.",1,{"path":669,"title":670,"description":671,"group":662,"order":672,"section":642},"\u002Fmanual\u002Fai-settings","AI settings","Set your working hours, timezone and meeting calendar, and turn the AI agent's account-wide options on or off.",9,{"path":674,"title":675,"description":676,"group":677,"order":626,"section":642},"\u002Fmanual\u002Fallowed-zip-codes","Allowed ZIP codes","Limit AI calls to contacts in the ZIP codes you serve, and make sure your contacts' ZIP codes are complete so they aren't skipped.","Compliance",{"path":574,"title":575,"description":679,"group":680,"order":626,"section":642},"Generate API keys so Zapier, lead vendors or your own systems can send leads into Bigly, and delete keys you no longer use.","Account & billing",{"path":682,"title":683,"description":684,"group":685,"order":686,"section":642},"\u002Fmanual\u002Farchived-contacts","Archived contacts","Archive a contact's conversations to clear them out of your Inbox, find them again in the Archive view, and bring them back.","Contacts & lists",6,{"path":243,"title":244,"description":688,"group":689,"order":629,"section":642},"Create the bookable calendars your AI agent and booking page offer to leads, and set their hours, slot length and who gets the meetings.","Calendars & appointments",{"path":498,"title":499,"description":691,"group":680,"order":629,"section":642},"Manage the cards on your account, see your plan and pricing, preview your next invoice, apply a discount code and download monthly billing statements.",{"path":693,"title":694,"description":695,"group":689,"order":626,"section":642},"\u002Fmanual\u002Fbooking-links","Booking links","Share a public booking page so leads can pick a time on your calendar, or embed it on your website.",{"path":697,"title":698,"description":699,"group":662,"order":629,"section":642},"\u002Fmanual\u002Fbot-activity","Bot activity","See the AI agent's latest conversations and the meetings it has booked for the next two weeks.",{"path":701,"title":702,"description":703,"group":704,"order":705,"section":642},"\u002Fmanual\u002Fbot-activity-statistics","Bot activity statistics","Drill into the leads behind your AI agent's numbers, filtered by source and outcome, and see every AI call made to each lead.","Statistics & reports",5,{"path":707,"title":708,"description":709,"group":567,"order":710,"section":642},"\u002Fmanual\u002Fbullhorn","Bullhorn","Connect your Bullhorn account and import candidates into Bigly as contacts.",4,{"path":239,"title":712,"description":713,"group":689,"order":667,"section":642},"Main calendar","See every meeting your team and your AI agent have booked, add meetings by hand, and record whether people showed up.",{"path":715,"title":716,"description":717,"group":567,"order":718,"section":642},"\u002Fmanual\u002Fcalendly","Calendly","Bring your Calendly event types and bookings into Bigly so every meeting shows on your Bigly calendar.",8,{"path":720,"title":721,"description":722,"group":723,"order":686,"section":642},"\u002Fmanual\u002Fcall-recordings","Call recordings","Listen to recordings and read transcripts of your AI calls, from a contact's page or from call statistics, and export call records.","Calling",{"path":179,"title":180,"description":725,"group":704,"order":667,"section":642},"Review every call in a date range, filter by result, tag, direction and length, listen to recordings and export call records.",{"path":727,"title":728,"description":729,"group":723,"order":710,"section":642},"\u002Fmanual\u002Fcall-transfers","Call transfers","Understand how your AI agent hands interested leads to your team, where transfers are set up, and how to read transfer results.",{"path":731,"title":732,"description":733,"group":677,"order":629,"section":642},"\u002Fmanual\u002Fcalling-hours","Calling hours","Set the days and hours your AI agent may call and text leads, and understand the state calling-time rules Bigly applies on top.",{"path":102,"title":96,"description":735,"group":723,"order":667,"section":642},"Build call lists from your contacts, start and schedule AI call campaigns, and track how each campaign and your API leads are performing.",{"path":737,"title":738,"description":739,"group":677,"order":667,"section":642},"\u002Fmanual\u002Fcompliance-overview","Compliance overview","See which do-not-call, litigator, opt-out and calling-hour checks Bigly runs automatically before contacting a lead, and what remains your responsibility.",{"path":741,"title":742,"description":743,"group":662,"order":744,"section":642},"\u002Fmanual\u002Fconnect-your-ai","Connect your AI agent","Use the in-app screen to connect Claude, ChatGPT, Claude Code or another AI assistant to your Bigly account, and manage connected apps and access tokens.",21,{"path":129,"title":123,"description":746,"group":685,"order":667,"section":642},"Search and filter your contacts, open a contact's full history, edit their details, add a contact by hand, mark Do Not Call, and turn search results into a list.",{"path":525,"title":526,"description":748,"group":685,"order":705,"section":642},"Add your own contact fields, choose which ones are active and in what order, and set them up as search filters on the Contacts page.",{"path":750,"title":751,"description":752,"group":662,"order":753,"section":642},"\u002Fmanual\u002Femail-prompt","Email prompt","Write and test the AI prompts that personalize every email in an AI email blast.",16,{"path":548,"title":549,"description":755,"group":657,"order":710,"section":642},"Create a branded email signature for yourself or your whole company, and add it to the emails you send from Bigly.",{"path":757,"title":758,"description":759,"group":567,"order":705,"section":642},"\u002Fmanual\u002Ffacebook-lead-ads","Facebook lead ads","Send leads from your Facebook lead ad forms straight into Bigly, so your AI agent can follow up within seconds.",{"path":761,"title":762,"description":763,"group":662,"order":764,"section":642},"\u002Fmanual\u002Ffirst-day-followup","First day followup","Set up the calls and texts a brand-new lead gets on the day they arrive from Facebook, Instagram, TikTok or your landing pages.",12,{"path":766,"title":767,"description":768,"group":662,"order":769,"section":642},"\u002Fmanual\u002Ffirst-message","First message","Write the first text message template used by the AI, with personalisation fields such as the lead's first name.",11,{"path":771,"title":772,"description":773,"group":662,"order":774,"section":642},"\u002Fmanual\u002Ffollowup-sequences","Follow-up sequence","Set up a recurring routine of AI calls, texts and picture messages that keeps following up with new leads until they convert or opt out.",10,{"path":776,"title":777,"description":778,"group":567,"order":626,"section":642},"\u002Fmanual\u002Fgohighlevel","GoHighLevel","Let your AI agent offer times from your GoHighLevel calendar and book meetings straight into it.",{"path":780,"title":781,"description":782,"group":567,"order":663,"section":642},"\u002Fmanual\u002Fgoogle-calendar","Google Calendar","Link your Google calendars to your Bigly availabilities so meetings stay in sync and you're never double-booked.",{"path":784,"title":785,"description":786,"group":567,"order":629,"section":642},"\u002Fmanual\u002Fhubspot","HubSpot","Keep your contacts in sync with HubSpot and log Bigly calls, texts and meetings on the HubSpot contact.",{"path":115,"title":116,"description":788,"group":685,"order":629,"section":642},"Upload a CSV or Excel file of leads, name and tag the new list, match your columns to Bigly's fields, and understand how duplicates are handled.",{"path":75,"title":68,"description":790,"group":657,"order":667,"section":642},"See every call, text and email with your contacts in one place, reply to leads, and archive conversations you've finished with.",{"path":614,"title":615,"description":792,"group":638,"order":667,"section":642},"What the Bigly Sales web app does, how it's laid out, and the four steps from a spreadsheet of leads to your first AI calls.",{"path":578,"title":567,"description":794,"group":567,"order":667,"section":642},"Connect Bigly to your CRM, calendars, lead ad platforms and other tools, and find the guide for each one.",{"path":796,"title":797,"description":798,"group":662,"order":626,"section":642},"\u002Fmanual\u002Fintros","Intros","Create the opening lines and qualifying questions the AI agent uses for each campaign and for inbound callers.",{"path":225,"title":226,"description":800,"group":226,"order":667,"section":642},"Build, publish and track landing pages whose form fills arrive in Bigly as new leads.",{"path":802,"title":803,"description":804,"group":704,"order":710,"section":642},"\u002Fmanual\u002Flead-statistics","Lead statistics","Follow your AI campaigns from lead to meeting to revenue, with day-by-day call results, transfers, blocked calls and booked meetings.",{"path":806,"title":807,"description":808,"group":567,"order":774,"section":642},"\u002Fmanual\u002Flead-webhooks","Lead webhooks","Send leads into Bigly automatically from your website, lead vendor or other software using the contacts API.",{"path":89,"title":83,"description":810,"group":685,"order":626,"section":642},"View, search and sort your contact lists, open a list to work with its contacts, split a large list, mark a whole list Do Not Call, and delete lists safely.",{"path":812,"title":813,"description":814,"group":638,"order":629,"section":642},"\u002Fmanual\u002Flogging-in","Logging in","Sign in to Bigly, reset a forgotten or expired password, accept a team invitation and sign out.",{"path":641,"title":5,"description":636,"group":638,"order":626,"section":642},{"path":817,"title":818,"description":819,"group":662,"order":820,"section":642},"\u002Fmanual\u002Fno-reply-followup","No reply followup","Automatically nudge interested leads by text when they stop replying to your AI SMS conversation.",13,{"path":822,"title":823,"description":824,"group":226,"order":629,"section":642},"\u002Fmanual\u002Fpage-payments","Page payments","See the payments collected through your payment pages, and how card payments during AI calls work.",{"path":198,"title":199,"description":826,"group":723,"order":626,"section":642},"Buy the phone numbers your calls and texts come from, set where inbound calls go, and remove numbers you no longer need.",{"path":828,"title":829,"description":830,"group":723,"order":629,"section":642},"\u002Fmanual\u002Fpower-dialer","Power dialer","Call the contacts on a call list yourself from your browser, one after another, with Bigly dialing the next contact for you.",{"path":470,"title":471,"description":832,"group":638,"order":710,"section":642},"Update your name, contact details, time zone and password, and your company's account name, phone and call settings, on the Tenant Details page.",{"path":834,"title":835,"description":836,"group":662,"order":718,"section":642},"\u002Fmanual\u002Fprompt-selector","Prompt library","Choose which version of Bigly's built-in AI prompts your account follows, or fork a prompt to customise it.",{"path":838,"title":839,"description":840,"group":662,"order":710,"section":642},"\u002Fmanual\u002Fprompt-variables","Prompt variables","Store your company details once and reuse them in your voice prompt and intros with placeholders.",{"path":842,"title":843,"description":844,"group":662,"order":845,"section":642},"\u002Fmanual\u002Fqualifying-questions","Qualifying questions","Understand the qualifying questions your AI agent asks to decide whether a lead is a good fit, and how to get them changed.",20,{"path":847,"title":848,"description":849,"group":704,"order":686,"section":642},"\u002Fmanual\u002Freports","Reports and exports","Download your statistics as spreadsheets, and understand the reports Bigly can email you.",{"path":165,"title":166,"description":851,"group":852,"order":667,"section":642},"Drop a pre-recorded voicemail into your contacts' voicemail boxes without their phones ringing, as a campaign or after an unanswered AI call.","Voicemail & blasts",{"path":854,"title":855,"description":856,"group":704,"order":626,"section":642},"\u002Fmanual\u002Frvm-statistics","RVM statistics","Track your ringless voicemail drops, see which were delivered or failed and why, and what they cost.",{"path":271,"title":272,"description":858,"group":852,"order":629,"section":642},"Monitor every call and SMS campaign in one list, and pause, resume, cancel, reschedule or re-run them.",{"path":860,"title":861,"description":862,"group":723,"order":705,"section":642},"\u002Fmanual\u002Fscheduled-callbacks","Scheduled callbacks","Let your AI agent agree a callback time with a lead and call them back automatically at that time.",{"path":864,"title":865,"description":866,"group":704,"order":663,"section":642},"\u002Fmanual\u002Fshared-statistics","Shared statistics","Open a shared statistics link, see what it shows, and keep shared links safe.",{"path":868,"title":869,"description":870,"group":662,"order":871,"section":642},"\u002Fmanual\u002Fsms-agents","SMS agents","Create AI agents that reply to your leads' text messages, book meetings by text and follow up when a lead goes quiet.",14,{"path":873,"title":874,"description":875,"group":662,"order":876,"section":642},"\u002Fmanual\u002Fsms-campaign-config","SMS Campaign Configure","Link your registered SMS messaging campaigns to Bigly, choose a default, and update the messages those campaigns send.",15,{"path":146,"title":147,"description":878,"group":657,"order":629,"section":642},"Send a text message campaign to a chosen group of contacts, now or at a scheduled time, and track sends, deliveries and replies.",{"path":880,"title":881,"description":882,"group":704,"order":629,"section":642},"\u002Fmanual\u002Fsms-statistics","SMS statistics","See how many texts you sent, how many were delivered or replied to, what they cost, and read every message.",{"path":212,"title":206,"description":884,"group":685,"order":710,"section":642},"Label contacts with tags, and use the Tags page to create, rename, merge and delete tags, see who carries a tag, and export those contacts.",{"path":484,"title":485,"description":886,"group":680,"order":667,"section":642},"Invite teammates to your Bigly account, add many at once, set their roles and permissions, edit their phone numbers and remove people who leave.",{"path":888,"title":889,"description":890,"group":662,"order":686,"section":642},"\u002Fmanual\u002Ftest-calls","Test calls","Call your own phone with the AI agent, then review the recording, transcript and captured answers.",{"path":892,"title":893,"description":894,"group":567,"order":686,"section":642},"\u002Fmanual\u002Ftiktok-lead-ads","TikTok lead ads","Send leads from your TikTok lead generation forms into Bigly automatically.",{"path":896,"title":897,"description":898,"group":662,"order":899,"section":642},"\u002Fmanual\u002Ftools-configuration","Tools configuration","Learn which actions your AI agent can take during a call, such as transferring, ending the call or sending a text, and how they're set up.",19,{"path":901,"title":902,"description":903,"group":662,"order":705,"section":642},"\u002Fmanual\u002Fvoice-prompt","Voice prompt","Write the base instructions the AI agent follows on every call, and choose its voice, speech and timing settings.",{"path":905,"title":906,"description":907,"group":662,"order":908,"section":642},"\u002Fmanual\u002Fweb-calling","Web calling","Add a talk-to-us button to your website so visitors can speak with your AI agent from their browser, with no phone call needed.",17,{"path":910,"title":911,"description":912,"group":662,"order":913,"section":642},"\u002Fmanual\u002Fwebhooks","Webhooks","Send AI call results, booked meetings and opt-outs to your CRM, Zapier or any other system the moment they happen.",18,{"path":915,"title":916,"description":917,"group":567,"order":672,"section":642},"\u002Fmanual\u002Fzapier","Zapier","Connect Bigly to thousands of apps through Zapier, using an API key to send leads in and webhooks to send call results out.",{"path":919,"title":670,"description":920,"group":921,"order":667,"section":922},"\u002Fmcp\u002Fai-settings","Ask your AI assistant to read or change the account-wide switches and limits that control how your AI agent calls leads.","AI agent setup","mcp",{"path":924,"title":925,"description":926,"group":921,"order":686,"section":922},"\u002Fmcp\u002Fcall-context-preview","Call preview","Ask your AI assistant to show exactly what your AI agent would say and do on a call, without placing one.",{"path":928,"title":929,"description":930,"group":638,"order":629,"section":922},"\u002Fmcp\u002Fconnect","Connect your AI assistant","Connect Claude, ChatGPT, Claude Code or another MCP-capable assistant to your Bigly account, and disconnect it when you no longer need it.",{"path":932,"title":762,"description":933,"group":934,"order":629,"section":922},"\u002Fmcp\u002Ffirst-day-followup","Ask your AI assistant to set up the step-by-step calls and texts that go out as soon as a new lead is added.","Follow-ups",{"path":936,"title":937,"description":938,"group":934,"order":667,"section":922},"\u002Fmcp\u002Ffollowup-sequences","Followup sequence","Ask your AI assistant to set up the recurring calls, texts and picture messages that keep following up with leads, and the working hours they run in.",{"path":940,"title":941,"description":942,"group":943,"order":667,"section":922},"\u002Fmcp\u002Fguided-workflows","Guided workflows","The seven ready-made workflows the Bigly MCP offers, what each one does, and how to start it from your AI assistant.","Reference",{"path":945,"title":946,"description":947,"group":638,"order":626,"section":922},"\u002Fmcp\u002Fhow-changes-work","How changes are made safely","Understand how your AI assistant reads your Bigly setup, previews every change, and only saves it after you confirm.",{"path":949,"title":950,"description":951,"group":638,"order":667,"section":922},"\u002Fmcp","Using Bigly with your AI assistant","Connect Claude, ChatGPT or another MCP-capable assistant to your Bigly account and configure your AI agent by describing what you want.",{"path":953,"title":797,"description":954,"group":921,"order":626,"section":922},"\u002Fmcp\u002Fintros","Ask your AI assistant to create, edit or delete intros, the opening lines and qualifying questions your AI agent uses on calls.",{"path":956,"title":957,"description":958,"group":943,"order":710,"section":922},"\u002Fmcp\u002Fnot-covered","What the MCP doesn't cover","The parts of Bigly your AI assistant can't read or change through the MCP, and where to do each of them in the app instead.",{"path":960,"title":961,"description":962,"group":638,"order":710,"section":922},"\u002Fmcp\u002Fonboarding-guide","Onboarding guide","Have your AI assistant load Bigly's onboarding guide, review how your account is set up, and walk you through what's missing.",{"path":964,"title":839,"description":965,"group":921,"order":629,"section":922},"\u002Fmcp\u002Fprompt-variables","Ask your AI assistant to add, change or remove the company facts your AI agent quotes on calls, such as your company name and offer.",{"path":967,"title":968,"description":969,"group":943,"order":629,"section":922},"\u002Fmcp\u002Freference-resources","Reference material","The reference documents Bigly gives your AI assistant, such as the voice and model catalog, the settings reference and the prompting guide, and how to use them.",{"path":971,"title":869,"description":972,"group":973,"order":667,"section":922},"\u002Fmcp\u002Fsms-agents","Ask your AI assistant to create, edit or delete the AI agents that reply to your leads' text messages.","Channels & integrations",{"path":975,"title":897,"description":976,"group":921,"order":705,"section":922},"\u002Fmcp\u002Ftools-configuration","Ask your AI assistant to set up the actions your AI agent can take during a call, such as transferring the caller, ending the call or sending a text.",{"path":978,"title":979,"description":980,"group":943,"order":626,"section":922},"\u002Fmcp\u002Ftroubleshooting","Troubleshooting","Fix common problems with the Bigly MCP, from connection and permission errors to changes that won't save and AI calls that are being blocked.",{"path":982,"title":902,"description":983,"group":921,"order":710,"section":922},"\u002Fmcp\u002Fvoice-prompt","Ask your AI assistant to edit your AI agent's call script, voice, language model and conversation timing, and to manage your saved prompts.",{"path":985,"title":906,"description":986,"group":973,"order":629,"section":922},"\u002Fmcp\u002Fweb-call","Ask your AI assistant to set up the website widget that lets visitors talk to your AI agent from their browser, and get the snippet to paste on your site.",{"path":988,"title":911,"description":989,"group":973,"order":626,"section":922},"\u002Fmcp\u002Fwebhooks","Ask your AI assistant to set up webhooks that send call results, transfers, bookings and opt-outs to your CRM, Zapier or any other system.",1793104958797]